Smart Assistant Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between Smart Assistant Pro, our parent company ARSTI Consulting ("we," "us," "our," or the "Company")

and you

("User," "Customer," or "you"). By accessing or using our website, services, or products, including but not limited to our AI-powered chatbot solutions, you agree to comply with and be bound by these Terms. You must not use our services if you disagree with these Terms.

1. General Overview

Smart Assistant Pro provides AI-driven chatbot solutions, including the integration of third-party Large Language Models (LLMs) and other technologies, to deliver personalized and efficient services. These Terms govern your use of our website, services, and products, including any updates, modifications, or enhancements.

2. Account Registration and User Responsibilities

2.1 Account Creation

To access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and all activities under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.

2.3 Account Termination

We reserve the right to suspend or terminate your account at any time, without notice, for any reason, including but not limited to:

Violation of these Terms. Unlawful or fraudulent activity. Misuse of our services or products.

3. Services and Cancellations

3.1 Service Availability

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuance.

3.2 Pricing and Payments

Pricing for our services will be clearly outlined at the time of purchase or in a separate agreement. Payment terms will be specified in a project-specific agreement for custom services, such as AI integration or consulting. Deposits for custom services are non-refundable unless we fail to deliver the agreed-upon services through no fault of the client.

3.3 Refund Policy

For digital products, we offer a

30-day money-back satisfaction guarantee. To request a refund, contact us at [insert email] with the subject line "Refund Request" and provide detailed information about your dissatisfaction. Refunds are unavailable for services that have already been rendered or for custom projects where work has commenced.

4. Third-Party LLM Integration

4.1 LLM Selection

Our services allow you to connect to various third-party Large Language Models (LLMs). These LLMs are provided by independent entities, and their use is subject to the terms, conditions, and privacy policies of the respective providers.

4.2 Data Processing by LLMs

When you use an LLM through our services, the provider of that LLM may process your input data (e.g., chat queries and user interactions) to generate responses. This processing is governed by the LLM provider's privacy policy and terms of service.

4.3 No Control Over Third-Party Practices

We do not control and are not responsible for the data practices, security measures, or privacy policies of third-party LLM providers. You are encouraged to review the privacy policies and terms of service of any LLM provider you select before connecting to their services.

5. Copyright and Intellectual Property

5.1 Ownership

All content, text, images, software, and materials provided by Smart Assistant Pro are the Company's intellectual property unless otherwise stated. Unauthorized reproduction, distribution, or commercial use of any material without explicit written permission is strictly prohibited.

5.2 User-Generated Content

By submitting content to our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content for the purpose of providing our services.

6. Disclaimer and Liability

6.1 No Warranty

Our services and products are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of any information provided through our services.

6.2 Limitation of Liability

To the fullest extent permitted by law, Smart Assistant Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, data, or use. Service interruptions or downtime. Errors or inaccuracies in information provided by third-party LLMs or other service providers.

6.3 Third-Party Liability

We are not responsible for the actions, omissions, or policies of third-party LLM providers or other service providers. Your use of third-party services is at your own risk.

7. User Behavior and Acceptable Use

7.1 Prohibited Activities

You agree not to engage in any of the following activities:

Illegal or fraudulent behavior. Hate speech, bullying, harassment, or discriminatory conduct. Attempting to disrupt or misuse our services. Sharing, reselling, or redistricting digital products without permission.

7.2 Consequences of Violations

Violating these rules may result in suspending or terminating your account without notice.

8. Financial Transactions and Payments

8.1 Payment Terms

By purchasing our products or services, you agree to the payment terms outlined at the time of purchase. For custom services, payment terms will be specified in a separate agreement.

8.2 Taxes

You are responsible for any taxes, duties, or fees associated with your use of our services.

9. Changes to Terms and Conditions

We reserve the right to update these Terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes arising from these Terms shall be resolved in the courts of [Your Jurisdiction], unless otherwise agreed in writing.

11. International Compliance

11.1 Data Protection

We comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). For more information, please refer to our Privacy Policy.